Romney Place Dental Practice
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Welcome


Our practice is open but we just wanted to be clear that this will not be business as usual. The treatments you are offered may be different to those you received before, depending on staff and equipment available. It will take some time before services return to what you previously experienced as normal. Please be patient. 

One thing has remained the same: our commitment to your safety.

We follow infection control procedures and guidelines made by the governing bodies in our practice to keep patients and staff safe.
We are up-to-date on new guidance that has been issued. We do this to make sure that our infection control procedures are current and adhere to recommendations.

You will see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
 

·      Our practice will communicate with you beforehand to ask some screening questions. You will be asked those same questions again at your appointment

·      We have hand sanitiser that we will ask you to use when you enter the practice. You will also find some in the reception area and other places in the practice for you to use as needed.

·      We no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect

·      Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.


We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
 

How you can help: 

                 With the exception of children and patients with carers, patients should come alone. We are operating a system of a single patient in the practice at a time unless previously agreed and/or from the same household.

                 The front door will be locked and you will not be able to gain entry until the previous patient has left.

                 A distance of at least 2 metres must be observed if another patient is present in the dental practice

                 Payment should be made by card where possible

                 Staff will not shake your hand

                 If you show symptoms following appointment booking, you should contact the practice by phone

                 Please do not arrive early to the practice. If necessary, you should wait outside the practice.

                 Please do not arrive without an appointment

Page updated 21st January 2021